Privacy Policy for Helton Chiropractic
Last Updated: January 1, 2025
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Welcome to Helton Chiropractic (the “Website”). Protecting your private information is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Website or use our services. By accessing or using our Website, you signify that you have read, understood, and agree to our collection and use of your information as described in this Privacy Policy.
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1. Information We Collect
We may collect various types of information from and about our users, including:
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Personal Information
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Name, email address, phone number, postal address, and any other contact details you voluntarily provide when filling out forms or requesting services.
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Health-related information if you provide it through appointment scheduling or patient intake forms. (If you submit protected health information (PHI), we handle it in accordance with applicable privacy laws, such as HIPAA.)
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Non-Personal Information
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Browser information, device type, IP address, operating system, and browsing behavior on our Website.
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Cookies and similar tracking technologies that collect information about how you interact with our Website.
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2. How We Use Your Information
We use the information we collect for various purposes, including:
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Providing Services: To schedule appointments, respond to inquiries, and deliver chiropractic services requested by you.
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Communication: To send administrative information, respond to questions, and provide updates about our services.
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Marketing: With your consent (where required by law), to send newsletters or promotional materials, and to run advertising campaigns (e.g., on social media or search engines). You can opt out of marketing communications at any time.
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Website Improvement: To analyze usage, improve website performance, personalize user experience, and ensure the security of our Website.
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Legal and Compliance: To comply with applicable laws, regulations, and legal process; to investigate or prevent fraud and unauthorized activities.
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3. Cookies and Tracking Technologies
We may use cookies, web beacons, pixel tags, or other tracking technologies to collect and store information about how you interact with our Website. These technologies help us:
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Understand user preferences and improve user experience.
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Keep track of advertisements and compile aggregate data about site traffic and interaction so that we can offer better site experiences.
You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some features of the Website may not function properly.
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4. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share or disclose information in the following situations:
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Service Providers: With third-party vendors, consultants, or other service providers who perform services on our behalf (e.g., hosting, analytics, advertising). These companies have access to your personal information only to perform specific tasks and are obligated not to disclose or use it for any other purpose.
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Legal Obligations: To comply with legal requirements, respond to court orders, law enforcement requests, or legal process, or to establish or exercise our legal rights.
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Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
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Consent: With your explicit consent, we may share your information for any other purpose disclosed at the time we collect the data.
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5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once no longer needed, we will securely dispose of or anonymize your data.
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6. Security Measures
We take commercially reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. If you suspect any misuse or unauthorized access, please contact us immediately.
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7. Children’s Privacy
Our Website is not intended for children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you believe that a child under the relevant age has provided personal information to us, please contact us so we can take steps to remove such data.
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8. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you, such as:
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Access: Request a copy of your personal information and confirm how it is being used.
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Correction: Ask us to update or correct inaccurate personal information.
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Deletion: Request the deletion of your personal information in certain circumstances.
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Objection: Object to or restrict the processing of your personal information, including for marketing purposes.
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Data Portability: Request that we provide your personal data to you or transmit it directly to another organization in a commonly used format.
To exercise any of these rights, please contact us using the information below. We will respond in accordance with applicable laws.
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9. International Data Transfers
If you are visiting our Website from outside the country where our servers or offices are located, your information may be transferred across international borders. By using our Website, you consent to the transfer of your information to our facilities and to those third parties with whom we share it as described in this Privacy Policy.
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10. Third-Party Websites
Our Website may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy statements of any third-party websites you visit.
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11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date, and the changes will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
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12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Helton Chiropractic
10611 Quaker Avenue
Lubbock, TX 79424
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Phone: (806) 797-4000